Privacy policy

Who we are

StrataView Apex is a product of Sadberry Singer, Inc., a Michigan corporation. This policy describes how we handle information collected through strataview.earth and the StrataView Apex platform.

Information we collect

• Account data — name, work email, role, organization. Provided when you create an account or are invited.
• Authentication data — bcrypt-hashed passwords, optional TOTP secrets, session and refresh tokens.
• Usage data — pages visited, actions taken, captured in our audit log for security and compliance.
• Customer data — datasets and configurations you upload or generate inside the platform; isolated to your tenant.

How we use it

We use this information to provide, secure, and improve StrataView Apex. We do not sell personal information. We do not share customer data with third parties except sub-processors listed on our Trust center.

Tenant isolation

Customer data is isolated at the database row level by Postgres Row-Level Security. No StrataView customer can see another customer's data. Sadberry Singer staff access to customer data is restricted to authorized personnel and is itself audited.

Data retention

Account and customer data are retained for the life of your subscription plus 90 days for backup purposes. Audit logs are retained 13 months. On request, we will delete personal data within 30 days subject to our legal obligations.

Your rights

Depending on your jurisdiction (GDPR, CCPA, others) you may have rights to access, correct, port, or delete your personal information. To exercise these rights, email privacy@strataview.earth.

Contact

Questions about this policy: privacy@strataview.earth. Security incidents: security@strataview.earth.